Customer Communication

Send Every Document in the Language Your Customer Reads

An invoice your customer cannot read gets set aside, questioned, and paid late. In some countries a document in the wrong language is a compliance problem, not just an inconvenience. cifraHQ generates each document in the recipient's language automatically, while your team keeps working in theirs.

See Document Demo All Features
5
Languages
Auto
Detection
10+
Doc Types

INVOICE

#INV-2024-0847
Bill To
Global Trading Inc.
Invoice Date
January 15, 2024
Due Date
February 14, 2024
Payment Terms
Net 30
Description Qty Price Total
Product A - Premium 10 $150.00 $1,500.00
Service Fee 1 $250.00 $250.00
Subtotal $1,750.00
Tax (7%) $122.50
Total Due $1,872.50

When Documents Speak the Wrong Language

Picture the workaround most teams live with. An invoice goes out in your language, the customer's accounts-payable clerk cannot match it to their records, and payment stalls while emails go back and forth. Multiply that across every cross-border customer and vendor and the friction becomes slower cash flow and strained relationships. The fix is not a translator on staff. It is documents that arrive correct the first time.

Multi-Language Document Types

All customer-facing documents can be generated in the recipient's preferred language.

Invoices

Sales invoices in customer language

Quotes

Proposals & quotations

POs

Purchase orders to vendors

Reports

Financial reports

Receipts

Payment receipts

Statements

Account statements

How Document Languages Work

Set customer language once, and every document they receive is automatically generated in their preferred language.

1
Set Customer Language

Assign a preferred language to each customer in their profile. Default to your company language if not set.

2
Create Document

Create invoices, quotes, or other documents as usual. The system detects the customer's language.

3
Auto-Generate in Language

Headers, labels, terms, and standard text are automatically translated to the customer's language.

4
Send & Archive

Email or print the document. Both versions (your language + customer language) are archived.

Customer Language Preferences
GT
Global Trading Inc.
invoices@globaltrading.com
English English
CM
Comercial Mexicana S.A.
facturacion@comex.mx
Spanish Español
BP
Brasil Produtos Ltda.
nfe@brasilprod.com.br
Portuguese Português
PF
Paris Fashion SARL
compta@parisfashion.fr
French Français

Benefits of Document Languages

Professional communication that respects your customers' preferences.

Professional Image

Documents in the customer's language show respect and build stronger business relationships.

Faster Payments

Customers understand invoices better in their language, leading to faster payment processing.

Automatic

Set the customer's language once and every future document follows it. No manual translation, no duplicate templates, no room for the wrong version going out.

Legal Compliance

Some jurisdictions require documents in the local language. Stay compliant automatically.

User Independence

Your staff works in their language while customers receive documents in theirs.

Global Reach

Serve customers worldwide without language barriers in your documentation.

Communicate in Every Language

See how cifraHQ generates documents in your customers' preferred languages.

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