A defect notice, a warranty dispute, an auditor at the door: each one asks the same question, which units and which batches, and where are they now. cifraHQ tracks every serial and lot from receipt through sale, so the answer takes minutes instead of a frantic day in the filing cabinet.
The supplier calls: one batch from last quarter is defective, pull it. But your records only show how much you bought, not which lots went to which customers. So you either recall everything and eat the cost and the goodwill hit, or you guess and hope the bad units weren't the ones that shipped. Either way, the hours spent digging through receiving paperwork are hours that suspect product is still sitting on a customer's shelf.
A recall announcement. A warranty claim. A compliance audit. Without proper serial and lot tracking, you're left scrambling through paper records and guessing who received what.
When a supplier notifies you of a defect in lot LOT-240115-A, you need to know within minutes: How much is still in inventory? Who already received it? Which shipments need to be stopped? cifraHQ gives you those answers instantly.
Answer "which units, and where?" the moment it's asked
Track individual units from receipt to sale. Know exactly where every serialized item is and who has it.
Track batches of products together. Perfect for food, pharma, chemicals, and any batch-manufactured goods.
Track expiration dates by lot. FEFO (First Expired, First Out) picking ensures oldest stock ships first.
Instantly find every transaction involving a specific serial or lot. Receipts, transfers, sales - complete history.
Capture serial/lot numbers at goods receipt. Scan barcodes or enter manually. Validate against PO quantities.
Record which serials/lots shipped to which customer. Complete chain of custody documentation.
Traceability requirements vary by industry - cifraHQ adapts
Serial numbers for warranty tracking, service history, and theft recovery. Know exactly which unit went to which customer.
Lot tracking with expiration dates for food safety compliance. FEFO rotation and recall management.
Full chain of custody documentation. Lot genealogy for regulatory compliance and recall preparedness.
Lot tracking for components. Trace parts back to manufacturing batches for quality investigations.
Track every serial number, every lot, every movement with confidence.